Privacy & Cookie Policy

Last Updated: [Insert Date]

At kissdress.co.uk (“we”, “us”, “our”), we respect your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We may collect the following types of personal information:

Name, billing address, shipping address, and contact details (email, phone number)
Payment information (processed securely via third-party payment providers)
Order history and purchase details
Technical information such as IP address, browser type, and cookies

2. How We Use Your Information

We use the information we collect to:

Process and fulfil your orders
Provide customer support
Communicate updates and promotional offers (with your consent)
Improve our website, services, and marketing activities
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share data with trusted third parties only when necessary, such as:

Payment processors (e.g., Stripe, PayPal)
Shipping and logistics providers
Analytics and advertising partners (e.g., Google, Meta/Facebook)

4. Your Rights under UK GDPR

As a UK resident, you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data
Restrict or object to data processing
Withdraw consent for marketing communications
Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise these rights, please contact us at support@kissdress.co.uk.

5. Cookies

What Are Cookies?

Cookies are small text files placed on your device when you visit our site. They are widely used to make websites function and to provide analytical or marketing information.

How We Use Cookies

Essential Cookies: Enable shopping cart, secure checkout, and basic site functions.
Performance Cookies: Collect information about visitor behaviour to help us improve the website (e.g., Google Analytics).
Functionality Cookies: Remember your preferences such as language and location.
Advertising Cookies: Deliver relevant ads and measure their effectiveness (e.g., Google Ads, Meta/Facebook Pixel).

Third-Party Cookies

We may use third-party tools that place their own cookies. These providers have their own privacy and cookie policies.

Managing Cookies

You can manage or disable cookies in your browser settings. Please note that disabling cookies may impact the functionality of our website, including checkout.

6. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law.

7. Security

We take appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, or misuse.

8. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

9. Contact Us

If you have any questions about this Privacy & Cookie Policy, please contact us:

Email: support@kissdress.co.uk
Phone (UK): [Insert UK phone number]
Address: [Insert UK business or return address]